It happens to careful people every day. The groceries go in, the door shuts, and the keys are sitting in the cup holder. Or the dog leans on the lock button while you're paying for gas on Westnedge. Our technicians open locked cars, trucks and SUVs all over Kalamazoo, and they do it without breaking glass, bending the door or scratching the paint.
Why not just use a coat hanger?
Modern doors aren't built like the ones in old movies. Most are full of side-airbag sensors, window regulators and wiring harnesses, and a wire jammed down the window channel can damage any of them. We use purpose-made tools instead. An inflatable air wedge opens a small, controlled gap at the top of the door, and a long-reach tool presses the unlock button or lifts the handle from inside. Done properly, it leaves no mark.
When a lockout is urgent
Some lockouts can wait. Others can't. Tell the dispatcher right away if:
- A child or a pet is inside the car
- The engine is running in an enclosed space
- It's a summer afternoon or a freezing winter night
- You're stranded somewhere that doesn't feel safe
If a child or pet is in danger from heat or cold, call 911 first. Emergency services can respond faster than any private company.
What we'll ask for
For everyone's protection, we confirm that the vehicle belongs to you before we open it. Once the door is open, we'll ask to see your driver's license and the registration or another document with your name and the vehicle on it. If those are locked inside too, that's fine. We'll check them once the door is open.
Lost keys are a different problem
If your keys are lost rather than locked inside, opening the door won't get you on the road, because most newer vehicles need a programmed key or fob to start. In that case we can tow the vehicle to a dealer or an automotive locksmith who can cut and program a replacement.
Lockout Service questions
Will opening my door set off the alarm?
It might. The alarm usually stops as soon as you use your key or fob, and it doesn't harm anything.
Can you open my trunk?
In most cases, yes. If your keys are locked in the trunk, tell the dispatcher, because we may go in through the cabin to reach a trunk release.
Do you open vehicles with keyless entry?
Yes. Towing Kalamazoo opens push-button and keyless vehicles the same way, without damage.